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Billing and Financial Responsibility
 Patient Billing and Financial Responsibility

About your bill
We know health care insurance and billing can be complicated and often confusing, so we are trying to make the process more understandable. 

Our patients are expected to pay deductibles, co-payments or other applicable charges at the time of service. As a patient, you may be asked to resolve outstanding account balances prior to treatment.

Understanding Your Bills
As a patient at UAMS, we care about you and want to help you understand our billing process. First of all, to ensure that your billing is accurate and correct, we need have correct and current information about you. 

This information should include:  

  • Your name, address and telephone number
  • The name, address and telephone number of the person responsible for the bill
  • The name of your insurance company, group number, plan numbers and other identification numbers
  • Claims filing address and your insurance company's telephone number

Please bring your most current insurance cards to every visit!

You will receive two bills: One from UAMS Medical Center and one from UAMS Medical College Physicians Group

Your hospital and outpatient clinic charges will be billed to you and your insurance company by UAMS Medical Center Patient Business Services. These charges may include room charges, supplies, drugs, nursing care and the technical portion of lab, radiology and other procedures.

If you have questions about your hospital or clinic bills, please contact:

    Patient Business Services
    (UAMS Medical Center)
    4301 West Markham #614
    Little Rock, AR 72205-7135
    501-614-2888 or 1-800-264-2675

Send a question to Patient Business Services

Each hospital inpatient stay and outpatient visit is billed separately with individual account numbers. Your first bill will typically show total charges before insurance has paid and, later, a statement for any balance remaining after insurance pays. You will receive a follow up notice every 30 days until the account is paid in full or placed with a collection agency. Please contact Patient Business Services if you have questions about your account or statement or if you cannot pay the balance in full.

Physician and other professional charges will be billed to you and your insurance by UAMS Medical College Physicians Group (MCPG). These fees may include services provided by your clinic physician, attending physician in the hospital, consulting physicians, radiologist, pathologist, anesthesiologist and other medical professionals.

If you have questions about your physician bills, please contact:

    Medical College Physicians Group
    P.O. Box 215420 
    Little Rock, AR 72225 
    501-614-2160 or 1-800-422-3963

You will receive a monthly statement from Medical College Physicians Group as long as you have a balance or financial activity on your account. If you cannot pay the balance in full or make the minimum payment reflected on your statement, please call Medical College Physicians Group to discuss a monthly payment plan.

Payment Methods Accepted by UAMS

  • VISA
  • Mastercard
  • American Express
  • Discover Card
  • Check
  • Money Order
  • Cash (when paid in person)