The Registration area is located on the first floor of Ward Tower. After you arrive, someone from Registration will meet with you to get the information necessary for your hospital stay.

To assist us in serving you, please have the following items available (as applicable):

• Insurance card(s)
• Doctor's orders (if available)
• Medicare card/Medicaid card
• Drivers license/state ID
• Social Security number
• Authorization document (HMO/PPO patients)
• Precertification document
• Referral form

Many PPO, HMO, employer benefit programs and insurance plans require precertification for payment of full benefits. If your insurance policy requires precertification or a second opinion for treatment, the appropriate authorization numbers and documentation must be obtained before care is provided. Also, if your plan requires a referral form, please bring it with you. It is your responsibility to work with your physician and insurance carrier to meet the requirements of your insurance policy. Failure to do so may result in a denial/reduction of insurance coverage.

Patients without insurance coverage will be expected to make a deposit on admission. A financial counselor will assist you in making arrangements. Programs are available for qualified applicants who are unable to meet their financial obligations. Staff can facilitate applications for Medicaid or other assistance programs.

Security and Confidentiality
The information you give us at registration is necessary to complete our records. It will also allow for the accurate billing of your health insurance carrier. All information is kept strictly confidential.

Room Assignment
The patient care facilities at UAMS are anchored by our newly expanded hospital with a total of 540,000 square feet and all private rooms.  

Valuables
We strongly urge you to leave valuables at home or send them home with your family. If you have valuables or a large amount of cash, registration personnel will explain our procedure for their safe keeping. (Please remember to claim valuables when discharged.) Hours to access the storage safe are 8:00 a.m. - 4:30 p.m., Monday - Friday. UAMS Medical Center cannot be responsible for the loss of valuables not deposited with us for safekeeping during your hospital stay. This service is available for patients only.

Medications
Unless your doctor has specified, it is best not to bring medication from home. If you do bring your medication, please give it to your nurse for storage in the pharmacy. Please feel free to ask your physician or nurse any questions you may have about your medication.

Personal Items
There is limited storage space in our patient rooms, so please bring only a few personal items for your room: toilet articles, pajamas, a robe, slippers and reading materials. Maternity patients should bring clothes for the baby to wear home from the hospital and a car seat for the baby.